FAQ

Shipping speed

The time it takes me to ship an order can vary from same day to 2 weeks. If you need your order ASAP, please contact me and I will do my best to get it out sooner

 

Return policy

Sorry, no returns! I don't want to open a package full of your earwax...

Repairs

If your earrings break in any way, please please please contact me and I will repair them for free! I'm a new brand and still figuring out my materials. Things like lost charms, broken hooks, open jumprings, etc. I will fix.

Custom Orders

 

Custom orders are currently closed. I will be opening them back up eventually, but don't hold your breath. However, if you want to make a small chance to an existing design (like swap earplug color) then please DM me on instagram and I likely can accommodate. 

Metal Allergies

Currently all hooks are hypoallergenic silver plated brass. I can sub out the hooks for 316 surgical steel, sterling silver, gold-finished sterling silver, or 14kt gold. Click here to see different earring backing options. Add the quantity of hooks equal to the quantity of earrings that you want to swap hooks on.

The base material for the chain is iron, and it is nickel and lead free.

Does it tarnish?

Any earrings made of base metal run the risk of tarnishing. I have been doing my best to find materials that are difficult to tarnish, but do your part by taking proper care of your earrings. Store them in a dry cool location. Keeping them in a felt box, or with those little silica packets of beads that say "do not eat" which both can absorb moisture to prevent jewelry from tarnishing. That being said, I have been wearing my earrings non stop to test them out for months and they still haven't tarnished...

More questions?

Just contact me!