FAQ

Shipping speed

The time it takes me to ship an order can vary from same day to 2 weeks. If you need your order ASAP, please contact me and I will do my best to get it out sooner

 

Return policy

Sorry, no returns! I don't want to open a package full of your earwax...

Repairs

If your earrings break in any way, please please please contact me and I will repair them for free! I'm a new brand and still figuring out my materials. Things like lost charms, broken hooks, open jumprings, etc. I will fix.

Custom Orders

Custom orders are currently closed. I will be opening them back up eventually, but don't hold your breath. However, if you want to make a small chance to an existing design (like swap earplug color) then please DM me on instagram and I likely can accommodate. 

Metal Allergies

Currently all hooks are hypoallergenic silver plated brass. I can sub out the hooks for 316 surgical steel, sterling silver, gold-finished sterling silver, or 14kt gold. Click here to see different earring backing options. Add the quantity of hooks equal to the quantity of earrings that you want to swap hooks on.

The base material for the chain is iron, and it is nickel and lead free.

 

More questions?

Just contact me!